Early Intervention Programs

We believe you are going to help the organization lengthen the Employee Life Cycle by moving information gathered from the “eyes and ears” surveys into a plan of action designed to improve employee engagement, productivity and reduce turnover. Innovative programs include:

• “On Boarding”
• “First Impression”
• “First Alert”
• Talent Coaching and Development

These programs are a series of short, “early intervention“, “problem resolution” coaching sessions. They address issues faced by “individuals”, be they a new employee or unhappy employees, who may be thinking about leaving the organization. Our goal is to create a “culture of retention” and moving away from a “culture of reprisal”.

“On Boarding”
In today’s talent management universe, the process of successfully mainstreaming key talent into organizations is commonly referred to “Onboarding”. More and more organizations are engaging the assistance of an objective third party “Coach” to guide the new leader through the critical early stages of his/her new assignment.

The “Onboarding” process gives the newcomer a “leg up” in prioritizing interpersonal relationships with key colleagues, as well as ensures proper alignment of performance goals and objectives with company needs and expectations. Additionally, successful “Onboarding” will help accelerate the newcomer’s time to full productivity and minimize the likelihood of failure by proactively addressing potential derailers.

“First Impression”
If we are getting feedback in the “ears” surveys that an employee had a complaint about their orientation or on boarding process, we have a program to address those “first impression” issues.

Research shows that positively engaging new employees early on in the new hire experience contributes significantly to lowering turnover.

Our 2-hour “First Impression” session is designed to help leaders learn techniques the enable them to “connect” with their new team members, as well as “commit to” and “demonstrate” the right actions and behaviors to ensure mutual success.

Participants learn and practice how to identify and meet new team member needs while building an environment of trust and open communication designed to reduce absenteeism, job abandonment and turnover.

“First Alert”
If we are getting feedback from people who are not fitting in with their peers or with a supervisor, we have programs called “first alert”. It has been our experience that the first person to know a person is looking for a new job or is unhappy is their fellow employee. Unfortunately, most employees don’t know what to do with that information. They don’t want to “rat” on their co-worker. Our “first alert” program is designed to help coworkers deal with that situation.

“First Alert” is an interactive 2-hour workshop designed to help team members better understand how turnover affects them and the organization. Participants are introduced to and have the opportunity to practice techniques that can help them effectively deal with their own feelings when thinking about leaving. Additionally, they learn ways to recognize signs that fellow team members might be thinking of leaving, and effective ways to support them in identifying alternative solutions.

We also can provide you with members of our staff who can act as “coaches” to individual employees or supervisors who are facing particularly difficult issues.

a better human experience—for a better business outcome.